Our Stories

From master planning, construction and sustainability, to building operations, housekeeping, patient food and transportation, the needs of patients always come first with FM-PRO. Read stories about the inspiring team and their impactful projects here.

Celebrating the 'absolutely critical' work of UHN Support Services - Nov 05, 2024
Some of those who collectively keep UHN running around-the-clock every day, talk about the pride they have in the work they do.
Move to reusable isolation gowns helps UHN 'hit our sustainability sweet spot' - Feb 26, 2024
UHN, a world-leading green hospital, is reducing waste from personal protective equipment by transitioning to reusable isolation gowns.
Ontario invests in UHN's new $1 billion patient and surgical tower at Toronto Western Hospital - Feb 06, 2024
State-of-the-art 15-storey tower will significantly enhance health care infrastructure, augment provincial bed capacity and further enhance the patient experience.
UHN on the Go: January 2024 - Jan 17, 2024
This month, job shadow initiative for nursing students, new stretchers rolled out, removing under desk garbage bins and TeamUHN members serve up holiday cheer.
Celebrating teams behind-the-scenes who keep UHN running - Oct 25, 2023
From housekeeping staff to building operators, Support Services is made up of important members of TeamUHN.
TeamUHN welcomes graduate from Project SEARCH - Jun 22, 2023
New porter at Princess Margaret Cancer Centre completed unique training program for students with an intellectual disability.
UHN on the Go: June 2023 - Jun 14, 2023
News and notes from a busy month of activities, celebrations and initiatives across UHN.
Planning underway for 15-storey tower at Toronto Western Hospital - Jun 08, 2023
Architects selected by UHN to design new state-of-the-art patient tower submit development application to the City of Toronto.
Global collaboration with Mayo Clinic - May 05, 2023
UHN joins with Mayo Clinic and collaborators to harness the power of data to improve care.
UHN on the Go: March 2023 - Mar 28, 2023
News and notes from across UHN. This month, in-person Purple Day, Operation Green collects for earthquake relief and UHN's COVID-19 Pandemic After Action Report.
UHN’s Operation Green collecting surplus medical supplies for earthquake victims - Feb 14, 2023
Program that collects surplus, unused, or expired medical supplies to donate to countries in need is adding an extra collection following last week's disaster.
Signing off after a half century in 'a job to be proud of' - Jan 31, 2023
After 50 years working at Princess Margaret Cancer Centre, UHN Environmental Services aide Lois Alli is retiring.
2022 Year in Review  – UHN receives one of the largest planning grants in Ontario history - Dec 28, 2022
Ministry of Health announces $38.8 million investment for New Patient Tower at Toronto Western and new stem cell transplant unit at the Princess Margaret.
2022 Year in Review – Housekeeper's legacy lives on with UHN's first Support Services Award - Dec 21, 2022
Late Environmental Services aide Mohamed Ali always wanted to help his colleagues grow in their careers through education. Now, in his name, they can.
Celebrating the teams who help keep UHN running - Nov 23, 2022
For Support Services Week, meet the staff who work behind-the-scenes across UHN, from housekeeping to Facilities Management.
Health Minister makes 'vital' hospital infrastructure announcement at UHN - Nov 17, 2022
At Toronto General, Sylvia Jones announced this year's Hospital Infrastructure Renewal Fund, which invests $182 million across Ontario, including $10 million to UHN.
UHN on the Go: November 2022 - Nov 15, 2022
This month, underground tunnel transformation and UHN takes first place in Waste Reduction Week Inter-Hospital Challenge. 
Honour Roll: October 2022 - Oct 31, 2022
UHN News highlights achievements and awards given to TeamUHN members across all professions. Send your award notifications to uhn.news@uhn.ca.
Over 40 years at Toronto Rehab, Gord Wood has 'never stopped learning' - Jul 14, 2022
To mark his career milestone, the Operations Manager, UHN-TR Lead for FM-PRO shares stories, highlights and words of wisdom from across the years.
UHN on the Go: June 2022 - Jun 16, 2022
News and notes from across UHN. This month, planting at UHN’s first Indigenous Healing Garden and Bickle Centre, "Symphony for the Soul" and the "Bike Vault."
UHN breaks ground on world's largest raw wastewater energy transfer system - Jun 06, 2022
Construction underway on project at Toronto Western Hospital, which will reduce carbon emissions.
Housekeeper's legacy lives on with UHN's first support services award - May 18, 2022
Late Environmental Services aide Mohamed Ali always wanted to help his colleagues grow in their careers through education. Now, in his name, they can.
UHN receives one of the largest planning grants in Ontario history - Apr 26, 2022
Ministry of Health announces $38.8 million investment for New Patient Tower at Toronto Western and new stem cell transplant unit at the Princess Margaret.
UHN on the Go: April 2022 - Apr 14, 2022
News and notes from across UHN. This month, Energy & Environment team putting in kilometres and sweet treats to mark Pharmacy Appreciation Month.
UHN and partners kick off construction of Social Medicine Supportive Housing in Parkdale - Mar 25, 2022
Building on site at UHN’s Bickle Centre will provide accessible, safe, secure and affordable housing to 51 people from historically marginalized groups.
'Our nutrition aides do so much to keep the patients safe – I just respect everything they do' - Mar 17, 2022
During the Omicron Wave of the pandemic, many staff prepared for possible redeployment, including UHN project planner Iris Chen.
UHN on the Go: March 2022 - Mar 15, 2022
News and notes from across UHN. This month, completing latest phase of Toronto Western ED renovation and patient turned author donating to UHN Foundation.
TeamUHN stepping up to support Ukraine - Mar 09, 2022
UHN's frontline workers collecting dozens of boxes of medical supplies for war-ravaged country.
State-of-the-art organ repair labs launched at UHN - Mar 02, 2022
Exclusively dedicated to ex vivo organ and cell therapies, ORLs bring next generation of care for transplant patients.
'I've pretty much accepted things … and just found ways to keep myself entertained and connected' - Mar 01, 2022
Rossanne Kagaoan was overwhelmed and angry with the death of her mother, the pandemic and a celiac disease diagnosis. But she's found ways to cope.
After 40 years of leading 'superheroes,' Rita Soares retires - Feb 23, 2022
Toronto General Hospital's Manager of Environmental Services is retiring after four decades at UHN.
UHN FM-PRO team comes to the rescue in Snowmageddon - Jan 20, 2022
Digging out delivery trucks, making sandwiches, using a convoy to get meals to inpatients all in a long day's work for Nutrition and Facilities staff in blizzard.
2021 Year in Review – UHN receives international Green Hospitals Award - Dec 20, 2021
UHN has received another award as a leading green hospital and this time on a global scale.
2021 Year in Review – A place to reflect and honour Shkagmik-Kwe (Mother Earth) - Dec 16, 2021
Site of UHN's first Indigenous healing garden at Michener Institute honours Indigenous ways of knowing through garden design, plant knowledge and teachings.
Support Services an integral part of TeamUHN - Nov 17, 2021
To mark Support Services Week, Nov. 15 to 21, we highlight the work of those behind-the-scenes who keep UHN running all day, every day.
UHN receives international Green Hospitals Award - Nov 10, 2021
UHN has received another award as a leading green hospital – this time on a global scale.
A sense of normalcy for Michener students - Sep 02, 2021
After a school year filled with lock downs and restrictions, UHN’s Michener School of Applied Health Sciences is ready to safely welcome back students to its residence.
TeamUHN supports relief efforts in Haiti - Aug 25, 2021
UHN’s Energy & Environment team collected hundreds of kilograms of medical supplies to donate to medical staff in Haiti.
'It was tiring. It was hot. It was new and scary.' - Jul 15, 2021
For UHN Environmental Services aide Priscilla Sousa, COVID-19 protocols were a lot to get used to at first. Now, it’s normal – but she refuses to let her guard down.
A place to reflect and honour Shkagamik-Kwe (Mother Earth) - Jun 21, 2021
Site of UHN's first Indigenous healing garden at Michener Institute honours Indigenous ways of knowing through garden design, plant knowledge and teachings.
'I'm always learning something new and helping people' - Jun 17, 2021
Hospital assistants, more commonly known as porters, transport patients, equipment and specimens across UHN, an integral role on the hospital’s frontline.
'We definitely play our part in caring for patients' - May 13, 2021
COVID-19 has made their fast-paced, physical work more demanding but UHN Nutrition team knows serving up meals and compassion are good medicine.
UHN named one of Canada's Greenest Employer - Apr 19, 2021
Leadership cited in creating a culture of environmental awareness through such things as sustainable transportation, community gardens, and energy and waste audits.
UHN reducing emissions with huge new wastewater energy system - Apr 16, 2021
Toronto Western will soon be home to the world’s largest raw wastewater energy transfer (WET) system, dramatically cutting the site’s carbon footprint.
Ashley Taylor closing the books on her career at UHN - Mar 24, 2021
FM-PRO’s Director of Finance retiring after 22 years, taking a long list of accomplishments and adventures with her.
Susan Grove has always put 'interests of patients and TeamUHN first' - Nov 23, 2020
Over a 37-year career which ends Nov. 30, her duties have ranged from clinical dietitian to UHN's Senior Director, Nutrition and Business Operations.
New UHN garden created for patients and pollinators alike - Sep 18, 2019
Green space outside Toronto General Hospital offers access to underground fuel tanks amid the beauty of plants that welcome birds, bees and butterflies.
Drivers get a boost with UHN's new electric vehicle charging stations - May 28, 2019
A total of 36 units at Toronto General and Toronto Western hospitals enable all types of electric vehicles to charge.
UHN housekeeper speaks up to save a life - Mar 01, 2018
Toronto Western Hospital’s Morteza Gorgzadeh shows how everyone can play a role in patient safety.
UHN housekeeper’s safety sense and quick response help save father of three - Sep 14, 2017
Toronto General Hospital’s Jared Wright is committed to Caring Safely for patients and staff. His quick thinking and attention to detail helped save a young father.

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