Once the referral is accepted and triaged by the medical staff, a member of the Red Blood Cell Clinic administrative team will call you directly with an appointment. Please ensure that your contact information is up-to-date as we will also send you an itinerary with information on where to go for your appointment.
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Your Red Blood Cell Disorder (RBCD) Clinic contact card. Show it to the doctor so they can talk to the RBCD team about your care. If you do not have the RBCD Clinic Contact Card, please ask for one at your next appointment.
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CD or DVD of your imaging studies. Your referring doctor may give you a CD or DVD of imaging studies you may have had done such as
x-rays,
CT scans,
MRIs or
ultrasounds. If so, it is very important to bring this CD or DVD with you.
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List of all medications you are currently taking. This includes prescription medications, over-the-counter medications, vitamin or mineral supplements and herbal remedies. See also: My First Appointment at UHN »
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List of all doctors you are seeing. Bring a list of all your regular doctors (including family doctor and specialists). This list will help us communicate effectively with them and keep them informed of your progress.
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A trusted friend or family member.
A friend or family member can give you emotional support and can help you make good choices. They can also help you gather information, take notes and ask questions.
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Questions to ask.
Bring a list of questions to your appointment to help you remember everything you want to ask.
Learn more about what to bring to your appointment »
The first person you meet at the Red Blood Cell Clinic is the
Patient Flow Coordinator. To sign in with the Patient Flow Coordinator you will need your health card (OHIP card). If you do not have an OHIP card, please bring another form of government-issued photo ID (such as a driver's license, passport, or other provincial health card).
Before each clinic appointment (in-person or virtual), you will be asked to answer questions about your health and wellbeing. Use eCheck-In to report your symptoms and concerns to your healthcare team. You will still need to check in with the front desk staff, eCheck-In does not replace checking in in-person.
Learn more about eCheck-In »
First appointments take longer than follow-up appointments.
- Your first appointment may take 2 hours or more. After your visit to the clinic, you will likely go to the Diagnostic Test Centre/Blood Collection Lab for blood tests.
Find out where to get your blood drawn at UHN »
- Follow-up appointments usually take 15 to 45 minutes.
We do our best to stay on time. Unfortunately, your appointment may be delayed by unforeseen circumstances. We recommend that you come prepared for delays. For example, make sure your arrangements for things like babysitting, elder care and parking can accommodate a longer than usual appointment.
At the end of your first appointment, the nurse or doctor will give you a contact list for your health care team. If you don’t get a contact list, feel free to ask for it.
After every appointment, the nurse will tell you about your next visit. Be sure you understand what is going to happen next. For example, know the time and place of your next visit or if someone will call you with this information.
If you are unsure about what your next steps are, don’t be afraid to ask a member of your team. We are there to help you.
Other resources that you may find helpful:
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The Cancer Journey Resources include a personal guidebook and planner. These resources are available to all new patients at the Princess Margaret. You can pick up a free copy from your clinic or at the Princess Margaret Patient & Family Library. The Cancer Journey Guide Book and Planner are also available online or on the Princess Margaret Journey App.
Learn more about the Cancer Journey Resources »
We understand that reaching us by phone can sometimes be difficult. Often our phone lines are busy or are turned over to the message centre so clinic staff can prepare for clinic visits or help other patients.
If you need to leave a voice message, please clearly state your name, hospital number and a detailed message. We make every effort to return your call within 24 hours. Our staff will try to reach you 2 times. If we are not able to reach you directly – and you do not have an answering machine for us to leave a message – you may need to call us again.
If you are calling in regards to prescriptions, bloodwork, diagnostic results, requests for tests or any health-related or treatment-related questions please contact call 416 340 4882.
Any questions or concerns regarding your procedures at Medical Day Unit, please contact the Medical Day Unit directly at 416 340 4488.
Learn more about the Medical Day Unit »
