Get to your appointments at Princess Margaret Cancer Centre - Driving services

“Wheels of Hope” Transportation Service, Canadian Cancer Society

Volunteer drivers can take you to and back from your cancer-related medical and support care appointments if:

• your appointment is with a health care professional
• you are registered with the Canadian Cancer Society

All transportation services are arranged locally. Call at least 4 business days before your appointment. Contact for more information.

There is an annual fee of $100 or $200. This depends on your appointment. Call for more information.

Phone: 416 480 7918 (Toronto area) or 1 888 939 3333
Hours: Monday to Friday, 9:00 am – 5:00 pm
Website: Canadian Cancer Society

Wheel-Trans Service, Toronto Transit Commission (TTC)

This service offers door-to-door transit service for people with physical disabilities. Accessible buses and sedan taxis are used to meet any special needs. This service is available anywhere within Toronto for a regular TTC fare. Wheel-Trans is covered for some registered users. To apply for covered Wheel-Trans service, you will need to attend an in-person interview. Contact Wheel-Trans for more information or to book an interview. There is a fee for this service.

Phone: 416 393 4111
Hours: Monday to Friday, 8:00 am – 4:00 pm
Website: Wheel Trans
Email: WheelTrans.CustomerService@ttc.ca

Canadian Red Cross Society

You can use the Society’s van service or have a volunteer driver take you to and from your appointments. The cost of this service depends on your financial situation. Call the number below to find the office closest to you.

Phone: 1 877 848 0707
Hours: Monday to Friday 7:00 am – 5:30 pm
Website: Red Cross

Non-Emergency Ambulance Transportation

The following transportation services use ambulances for non-emergency trips. For more details about their services and fees, contact the group you are interested in. There is a fee for this service.

• Ambutrans (Toronto area)
  Phone: 416 423 2323 or 1 888 569 2323
  Hours: Open 24 hours a day, 7 days a week
  Website: AmbuTrans
  Email: Info@AmbuTrans.on.ca
• Spectrum Patient Services (Ontario)
  Phone: 1 866 527 9191
  Hours: Open 24 hours a day, 7 days a week
  Website: Spectrum Patient Services

Wheelchair Accessible Taxi Services

These services can provide transportation if you use a wheelchair. They use wheelchair-accessible taxis. You can call for information on their fee or to book a ride. There is a fee for this service.

• Beck Taxi
  Phone: 416 751 5555
  Hours: Open 24 hours a day, 7 days a week
  Website: Beck Taxi
• Royal Taxi
  Phone: 416 777 9222
  Hours: Open 24 hours a day, 7 days a week
  Website: Royal Taxi
• Rapid City Transport
  Phone: 416 266 1500 or 1 888 202 3923
  Hours: Monday to Friday, 6:00 am – 9:00 pm.

For more information about driving services, read Driving Services to Medical Appointments. You can get this pamphlet from the Princess Margaret Patient and Family Library on the Main Floor of the hospital.

Parking at the hospital - Getting a parking permit

Accessible Parking Permits (APP)

If you have trouble walking more than 200 metres, you should apply for an Accessible Parking Permit. This permit will let you or your driver park in handicapped spots and use street parking without charge. You will need to apply for an APP which will include a health exam. To apply for an APP, please contact the Ontario Ministry of Transportation or ask your hospital social worker. You will also need your doctor’s help to complete part of the application.

There is no fee for this service.

Ontario Ministry of Transportation
Phone: 1 800 268 4686
Monday to Friday, 8:30 am – 5:00 pm
Website: Ontario Ministry of Transportation

Parking passes

Princess Margaret does not have its own parking lot. There are many public parking lots behind the hospital on Murray Street. Frequent patients, families, and visitors can also get reduced parking rates at UHN’s lot at 201 Elizabeth Street, behind Toronto General Hospital. You can buy a parking pass Monday to Friday.

• A discount of 50% off the daily maximum rate is applied
• 5, 10, and 30-day parking passes are available

There is a fee for this service.

For more information call the Parking Office.

Parking Office
Phone: 416 595 7136

Places to Stay - Cancer specific accommodations

Princess Margaret Lodge

The Princess Margaret Lodge provides a low-cost place to stay for patients who come to Toronto for cancer treatments. This includes 3 meals a day, Monday to Friday. The Lodge is also offered to family members when there is space. There is a shuttle bus that can take you to and from Princess Margaret Cancer Centre. There is a fee for this service. Contact the lodge for current pricing.

Princess Margaret Cancer Centre Lodge
545 Jarvis Street
Toronto, ON M4Y 2H8
Phone: 416 413 7402
Hours: Monday to Friday, 9:00 am – 5:00 pm

For more information about where to stay, read:

• Accommodation List
• The Princess Margaret Cancer Centre Lodge

See UHN Patient Education to read these pamphlets or visit the Princess Margaret Patient and Family Library on the Main Floor of the hospital.

Medical Interpretation Services

Interpretation services in the hospitals are there for patients who have trouble speaking and understanding English. Interpreters can be booked for all clinic visits, programs and services. You can call or ask your doctor or nurse to arrange for an interpreter for your clinic visit.

A medical interpreter can also be booked for a patient education session at UHN by calling 416 581 8604. An advance notice of 5 days is required.

There is no fee for this service.